Effective Date: 12 December 2025
At Embrace Beauty, we serve professionals who value precision, preparation and performance. These Terms & Conditions exist to protect both you and us, ensuring clarity, fairness and a seamless experience from checkout to delivery.
By placing an order with Embrace Beauty, you agree to the terms outlined below.
Embrace Beauty supplies professional beauty products, including hair extensions and nail systems.
Our products are intended for trained professionals or informed consumers
We are not responsible for misuse, incorrect application, lack of professional training, or adverse reactions
Always follow professional application guidelines and conduct patch tests where applicable
Hair extension orders are custom-packed and typically dispatched within 5–10 working days, Monday to Friday, excluding Irish bank holidays.
ZED Gel collections are dispatched within 2–4 working days, subject to stock availability. During high-volume periods (launches, promotions or seasonal demand), dispatch times may be extended. We will always communicate delays transparently.
You will receive an order confirmation email immediately after checkout
Once dispatched, tracking details will be sent where available
Delivery timelines are estimates and may vary due to courier or customs processes
Orders containing multiple product categories may be shipped separately due to warehouse locations or stock availability. Separate tracking details will be provided for each parcel.
Please ensure all delivery details are correct at checkout.
Embrace Beauty is not responsible for delays or failed deliveries due to incorrect or incomplete addresses
Re-delivery fees apply where parcels are returned due to customer error
Uncollected parcels may incur restocking and handling fees
For orders shipped outside Ireland:
Import duties, customs fees and local VAT may apply
These charges are not included in your Embrace Beauty order
All customs fees are the customer’s responsibility
We recommend checking your local import regulations before placing an order.
Due to hygiene, safety and professional-use standards, strict returns conditions apply.
The following items cannot be returned or refunded:
Hair extensions once packaging is opened or tampered with
Nail gels or liquid products once opened or used
Any product not returned in its original, unopened condition
Where eligible:
Items must be unopened, unused and in original packaging
Returns must be requested within 7 days of delivery
Return shipping costs are the responsibility of the customer
Original shipping fees are non-refundable
All approved returns are inspected before refunds are issued.
If your order arrives damaged or incorrect:
Email embraceforbeauty@gmail.com within 48 hours of delivery
Include clear photos of the item and packaging
Do not use the product until the matter is resolved
Approved claims will result in a replacement or refund at our discretion.
Approved refunds are processed within 7–14 working days
Refunds are issued to the original payment method
Bank processing times may vary
Orders can only be amended or cancelled before dispatch
Once processing has begun, changes may not be possible
Custom-packed hair orders cannot be cancelled once preparation has started
Embrace Beauty shall not be liable for:
Indirect, incidental or consequential damages
Loss of income, business interruption or professional service delays
Misuse or incorrect application of products
Our liability is limited to the value of the product purchased.
We are not liable for delays or failures caused by events beyond our reasonable control, including courier disruptions, customs delays, strikes, weather events or technical failures.
Your personal data is handled in accordance with GDPR regulations. For full details, please refer to our Privacy Policy.
These Terms & Conditions are governed by the laws of Ireland, and any disputes shall be subject to Irish jurisdiction.
All approved returns must be sent to:
Mulroy Bay Resort
Carrowkeel
Kerrykeel
Letterkenny
F92TY22
Ireland
Please include your order number inside the parcel. Returns sent without prior approval may be refused.
We believe luxury lives in the details, including service.
📧 embraceforbeauty@gmail.com
🕘 Monday–Friday, 10am–5pm (GMT+1)
Embrace Beauty
Luxury meets professionalism, from product integrity to customer care.